Diego Ramirez
About Diego Ramirez
Diego Ramirez is a Customer Experience Associate at Tecovas in Texas, where he has worked since 2021. He holds a Bachelor's degree in International Business from Tecnológico de Monterrey and is currently pursuing a Bachelor's degree in Global Business while enjoying hobbies such as sports, traveling, and playing the guitar.
Work at Tecovas
Diego Ramirez has been employed at Tecovas as a Customer Experience Associate since 2021. In this role, he contributes to enhancing customer satisfaction and ensuring a positive experience for clients. His tenure at Tecovas spans three years, during which he has developed skills relevant to customer service in the retail sector. The position allows him to apply his knowledge of customer relations while working in Texas.
Education and Expertise
Diego Ramirez is pursuing a Bachelor's Degree in Global Business at Tecnológico de Monterrey, which he began in 2021 and is expected to complete in 2025. This academic background provides him with a solid foundation in international business principles. Prior to this, he earned his High School Diploma from Universidad Tecmilenio, where he studied from 2018 to 2021. His education informs his approach to customer experience and business operations.
Background
Diego Ramirez has a diverse work history that includes roles in customer service and market research. Before joining Tecovas, he worked as a Telephone Surveyor at Bold Business for one month in 2021. He also served as a Bilingual Customer Service Agent at Teleperformance from 2019 to 2020 in Monterrey, Nuevo León, México. These positions have equipped him with valuable skills in communication and customer engagement.
Hobbies and Interests
Diego Ramirez has a variety of hobbies that reflect his interests outside of work and education. He enjoys sports, video games, and playing the guitar. Additionally, he has a passion for traveling and exploring new places, which enhances his cultural awareness and personal growth. He values spending quality time with friends and family, which contributes to his overall well-being.