Emily Wallace
About Emily Wallace
Emily Wallace is a Customer Experience Associate with a background in content writing and diverse experience across customer service and legal industries. She holds an Associate of Arts from Tallahassee Community College and a Bachelor's Degree from Florida State University.
Work at Tecovas
Emily Wallace has been employed at Tecovas as a Customer Experience Associate since 2021. In this role, she focuses on enhancing customer interactions and ensuring satisfaction. Her work contributes to the overall customer service strategy of the company, which is known for its commitment to quality and customer care.
Current Role at GR0
Since 2021, Emily Wallace has also been working as a Content Writer at GR0. In this position, she creates written content that aligns with the company's marketing strategies. Her role involves researching topics, writing articles, and collaborating with other team members to produce engaging content that meets the needs of the audience.
Education and Expertise
Emily Wallace studied at Tallahassee Community College, where she earned an Associate of Arts degree in Liberal Arts and Sciences, General Studies and Humanities from 2013 to 2017. She furthered her education at Florida State University, obtaining a Bachelor's Degree in Humanities/Humanistic Studies from 2017 to 2019. Her educational background supports her skills in customer experience and content writing.
Background in Customer Experience and Legal Fields
Emily Wallace has a diverse professional background that includes roles in both customer service and the legal industry. She has been involved in customer experience roles since at least 2021. Prior to her current positions, she worked as a Pre Suit Secretary at Morgan & Morgan, P.A. in 2018 and as a Legal Assistant at Scott & Wallace Law Firm from 2019 to 2020. Additionally, she served as a Special Events Coordinator at RedEye Coffee in 2019.