Chassity Hernandez
About Chassity Hernandez
Chassity Hernandez serves as a Training Specialist at Teespring, where she has worked since 2014, contributing to both training and customer support functions.
Work at Teespring
Chassity Hernandez has been employed at Teespring since 2014. In her role as a Training Specialist, she has contributed to the development and implementation of training programs for employees. Her responsibilities also include providing customer support, ensuring that clients receive assistance and guidance in using Teespring's services. Over her ten years at the company, she has gained extensive knowledge of the platform and its operations.
Professional Role and Responsibilities
As a Training Specialist at Teespring, Chassity Hernandez focuses on creating effective training materials and sessions for new and existing employees. Her role involves assessing training needs, developing instructional content, and facilitating training sessions. Additionally, she provides customer support, addressing inquiries and resolving issues related to the platform, which enhances the overall user experience for customers.
Experience in Customer Support
Chassity Hernandez has significant experience in customer support, a key aspect of her role at Teespring. She engages with customers to provide assistance, troubleshoot problems, and ensure satisfaction with the services offered. This dual focus on training and customer support allows her to bridge the gap between employee development and customer needs.
Duration of Employment
Chassity Hernandez has been with Teespring for a decade, having started her tenure in 2014. This long-term commitment reflects her dedication to the company and her role within it. Her extensive experience contributes to her effectiveness as a Training Specialist and customer support representative.