James (Jimmy) Joseph
About James (Jimmy) Joseph
James (Jimmy) Joseph is a Manager of Trial Customer Operations at Tegus, where he has held various roles since 2020. He has a background in operations and management, including previous positions at Enterprise Rent-A-Car and Barnes & Noble.
Current Role at Tegus
James Joseph currently serves as the Manager of Trial Customer Operations at Tegus, a position he has held since 2023. In this role, he oversees operations related to trial customers, ensuring effective service delivery and customer satisfaction. His experience in various operational roles within Tegus has equipped him with a comprehensive understanding of customer needs and operational efficiency.
Previous Experience at Tegus
James Joseph has held multiple positions at Tegus prior to his current role. He worked as an Operations Team Lead - Senior Analyst for one month in 2022, and as an Analyst from 2020 to 2021 for 11 months. Additionally, he served as an Analyst Development Representative for three months in 2020, and as an Operations Team Lead - Associate for seven months in 2022. He also held the position of Manager, Customer Operations - Tegus for Startups for three months in 2022 to 2023.
Experience at Enterprise Rent-A-Car
James Joseph worked at Enterprise Rent-A-Car in two capacities. He served as an Assistant Branch Manager from 2019 to 2020 for ten months, where he managed branch operations and customer service. Prior to that, he was a Management Assistant from 2018 to 2019 for ten months, supporting branch management and operational tasks.
Education Background
James Joseph studied at the University of Illinois Urbana-Champaign, where he earned a Bachelor of Applied Science (BASc). This educational background has provided him with foundational knowledge and skills applicable to his roles in operations and management.
Early Career Experience
Before his roles in operations and management, James Joseph worked at Barnes & Noble, Inc. as a Bookseller / Barista from 2012 to 2015 for three years. He also served as a Fundraising Assistant at the Muscular Dystrophy Association for four months in 2017, gaining experience in customer service and fundraising initiatives.