Jeanine Hubert
About Jeanine Hubert
Jeanine Hubert is a GTM Systems Manager at Tegus, where she has worked since 2023. She has a background in customer success operations and market research, with previous roles at Gem, Fountain, and The NPD Group.
Work at Tegus
Jeanine Hubert currently holds the position of GTM Systems Manager at Tegus, a role she has been in since 2023. In this capacity, she collaborates with go-to-market leadership to identify growth trends and revamp workflows. Her responsibilities include analyzing systems and processes to enhance operational efficiency.
Previous Experience at Gem
Prior to her role at Tegus, Jeanine Hubert worked at Gem as a Customer Success Operations Senior Associate from 2022 to 2023. During her tenure in the San Francisco Bay Area, she focused on customer success operations, contributing to the optimization of customer interactions and satisfaction.
Background in Operations at The NPD Group
Jeanine Hubert has significant experience in operations, having worked at The NPD Group from 2014 to 2021. She began as an Operations Associate and progressed to an Operations Analyst, where she spent a total of four years. Her work involved implementing and automating systems such as Salesforce, LeanData, and Catalyst to enhance customer journeys and improve retention.
Education and Expertise
Jeanine Hubert is pursuing a Bachelor of Arts in Cultural Anthropology at Bloomsburg University of Pennsylvania, a program she has been engaged in since 2014. Her academic background includes a project where she collected behavioral data on mantled howler monkeys in Nicaragua, integrating her interests in cultural anthropology and primatology.
Experience at Fountain
Before joining Gem, Jeanine Hubert served as a Customer Success Operations Manager at Fountain for seven months in 2021. In this role, she focused on enhancing customer success strategies and operations, further developing her expertise in customer relationship management.