Maia Moore M.A
About Maia Moore M.A
Maia Moore is a Customer Success Manager with a diverse professional background that includes roles in education, implementation, and training across the United States and China. She emphasizes a solution-based mindset and team engagement, contributing to positive work environments.
Current Role at Tegus
Maia Moore currently serves as a Customer Success Manager at Tegus, a position she has held since 2023. In this role, she focuses on enhancing client engagement and ensuring customer satisfaction. Her responsibilities include collaborating with clients to understand their needs and providing tailored solutions to meet those needs. Maia's approach emphasizes a solution-based mindset, which aligns with Tegus's commitment to delivering exceptional service.
Previous Experience at Tegus
Before her current position, Maia worked at Tegus as a Senior Implementation Specialist for 10 months in 2023. In this role, she was responsible for implementing strategies to improve client onboarding and integration processes. Her experience in this position contributed to her understanding of client needs and the importance of effective communication in achieving successful outcomes.
Education and Expertise
Maia Moore earned a Master's degree in Communications from DePaul University, where she studied Journalism and Digital Media from 2011 to 2016. Her academic background provides her with a strong foundation in communication strategies, which she applies in her professional roles. Additionally, her undergraduate studies in Journalism further enhance her ability to engage with diverse audiences effectively.
Professional Background
Maia has a diverse professional background that includes roles in both international and domestic settings. She worked as a Senior English Foreign Trainer for The Walt Disney Company in Guangzhou, China, from 2016 to 2018. Additionally, she served as an Education Professional at Dawnwood Education Group in Guangzhou from 2019 to 2020. Her experience spans various industries, including education and logistics, where she worked as a Global Ocean Import Specialist at C.H. Robinson from 2020 to 2022.
Team Dynamics and Collaboration
Maia exhibits a strong focus on engagement and inclusion within teams. She fosters a supportive work environment that encourages collaboration and growth among team members. Her professional philosophy emphasizes a solution-based mindset, which contributes to successful team dynamics. Maia's genuine interest in the success of her colleagues enhances her ability to build effective working relationships.