Sara Jacobs
About Sara Jacobs
Sara Jacobs is an Account Manager at Tegus, with a background in account management and client relationship building. She has extensive experience at Groupon in various roles, including Enterprise Merchant Development Director, and holds a BA from Columbia College Chicago.
Work at Tegus
Sara Jacobs currently holds the position of Account Manager at Tegus, where she has been employed since 2021. In this role, she focuses on account management and client relationship building, utilizing her expertise in SalesForce to enhance service delivery. Her responsibilities include understanding client needs and ensuring effective communication. Jacobs' experience in this position builds on her extensive background in client services.
Previous Experience at Groupon
Prior to her role at Tegus, Sara Jacobs worked at Groupon for several years in various capacities. She served as a Dedicated Account Manager for five months in 2015, followed by a position as Deal Qualifier from 2011 to 2012. Jacobs progressed to hold the role of Enterprise Merchant Development Director from 2017 to 2021. Additionally, she was involved in multiple roles such as Merchant Center Liaison and Multi-Market Merchant Development Manager, accumulating significant experience in account management and client relations.
Education and Expertise
Sara Jacobs studied at Columbia College Chicago, where she earned a Bachelor of Arts degree from 2008 to 2010. She also attended Triton College from 2006 to 2008. Jacobs possesses expertise in questionnaire design and data analysis, which are essential for understanding client needs. Her skills extend to brand analysis and web research, providing her with the ability to deliver valuable insights for strategic planning.
Background in Customer Service
Before her tenure at Groupon, Sara Jacobs worked at Starbucks Coffee Company, where she served as a Barista from 2008 to 2011 and briefly as a Shift Supervisor in 2011. This early experience in customer service laid the foundation for her later roles in account management and client relations. Her background also includes a position as an intern at USA Strategies, Inc. from 2009 to 2010.
Volunteer Work and Leadership Roles
During her time at Groupon, Sara Jacobs was actively involved in volunteer initiatives. She served as the Volunteering Chair for the Women at Groupon group from 2016 to 2017 and coordinated the Employee Resource Group for the Employee Volunteer Program from 2017 to 2019. These roles reflect her commitment to community engagement and leadership within her professional environment.