Brett Colangelo
About Brett Colangelo
Brett Colangelo is a Product Manager at Teikametrics in Boston, Massachusetts, where he has worked since 2022. He has a background in customer support and education, having previously held roles at Teikametrics and worked as a Keyholder at Filson.
Work at Teikametrics
Brett Colangelo has been serving as a Product Manager at Teikametrics since 2022. In this role, he is responsible for overseeing product development and strategy. Prior to this position, he held multiple roles within the company, including Expert Support Specialist from 2019 to 2020 and Customer Support Operations Manager from 2020 to 2022. His experience at Teikametrics spans over four years, during which he has contributed to enhancing customer support and product offerings.
Previous Experience at Filson
Before joining Teikametrics, Brett worked at Filson as a Full Time Keyholder from 2018 to 2019. In this role, he was responsible for managing store operations and providing customer service. His experience at Filson contributed to his skills in retail management and customer engagement.
Education and Expertise
Brett Colangelo studied at Westfield State University, where he focused on Education and achieved a degree in English. This educational background has equipped him with strong communication skills, which he applies in his professional roles, particularly in customer service and product management.
Customer-Centric Approach
Brett is known for his customer-centric approach, emphasizing the importance of speaking his mind to assist customers effectively. His commitment to customer service has been a significant aspect of his roles at Teikametrics, where he has worked to improve customer experiences through various positions.