Benjamin Wihlman
About Benjamin Wihlman
Benjamin Wihlman serves as the Director of Customer Success at Telavox, a position he has held since 2022. He has a decade of experience in various roles at iCentrex AB and has also worked as Head of Enterprise Advisors at Telavox.
Work at Telavox
Benjamin Wihlman serves as the Director of Customer Success at Telavox, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of Telavox's services. Prior to this, he worked as the Head of Enterprise Advisors at the same company from 2020 to 2022, where he was responsible for guiding enterprise clients and optimizing their experience with Telavox's offerings.
Experience at iCentrex AB
Before joining Telavox, Benjamin Wihlman worked at iCentrex AB for a decade. He held the position of Head of Professional Services from 2012 to 2022, overseeing the delivery of professional services and ensuring client satisfaction. Additionally, he served as the Chief Operating Officer (COO) from 2018 to 2020, where he played a critical role in operational management and strategic planning.
Professional Background
Benjamin Wihlman's professional background includes extensive experience in customer success and professional services. His tenure at iCentrex AB and Telavox reflects a strong commitment to client engagement and service delivery. His roles have encompassed leadership positions that require strategic oversight and a focus on improving customer outcomes.
Career Timeline
Benjamin Wihlman's career timeline includes significant roles at both iCentrex AB and Telavox. He began his journey at iCentrex AB in 2012, progressing through various leadership roles until 2022. He transitioned to Telavox in 2020, initially as Head of Enterprise Advisors before advancing to his current role as Director of Customer Success in 2022.