Dania Zander
About Dania Zander
Dania Zander is a Customer Economy Specialist at Telavox in Malmö, Sweden, where she has worked since 2022. She holds a Kandidatexamen in Service Management from Lunds universitet and has extensive experience in customer-focused roles.
Work at Telavox
Dania Zander has been employed at Telavox since 2022, serving as a Customer Economy Specialist in Malmö, Skåne, Sverige. Her role focuses on customer economy, a position she previously held at Telavox from 2016 to 2022. During her earlier tenure, she also worked as a Customer Advisor for one year. This extensive experience at Telavox has contributed to her understanding of customer needs and the company's operational dynamics.
Education and Expertise
Dania Zander studied at Lunds universitet, where she pursued a degree in Service Management. She completed her studies and achieved a Kandidatexamen from 2012 to 2015. This educational background has equipped her with skills relevant to customer service and economic management, which she applies in her current role at Telavox.
Background
Before her extensive career at Telavox, Dania Zander held various positions in the service industry. She worked at Sunset Boulevard as a Medarbetare from 2009 to 2010 and at Radisson Blu as a Bankettservitris from 2010 to 2011. These roles provided her with foundational experience in customer service and hospitality.
Career Progression
Dania Zander's career at Telavox reflects a steady progression in customer-focused roles. Starting as a Customer Advisor in 2016, she transitioned to a Customer Economy position, where she worked until 2022. Her return to Telavox as a Customer Economy Specialist in 2022 marks a continuation of her commitment to enhancing customer experiences.