Jonathan Ramirez
About Jonathan Ramirez
Jonathan Ramirez is a System Administrator - Regional Support US/Canada at Teleflex in Connecticut, with a background in various IT roles and a certificate in Computer Network Management.
Current Role at Teleflex
Jonathan Ramirez currently holds the position of System Administrator - Regional Support US/Canada at Teleflex in Connecticut, United States. In this role, he has implemented a regional support system that improved response times by 30%. Additionally, he developed a comprehensive training program for new IT staff, enhancing onboarding efficiency. Jonathan has also led a project to upgrade the network infrastructure, resulting in a 25% increase in system reliability. He has been recognized for his outstanding performance, receiving the 'Employee of the Month' award twice.
Previous Roles at Z-Medica
Jonathan Ramirez worked at Z-Medica, LLC as a System Administrator II in 2020 for 4 months in Wallingford, Connecticut. Prior to that, he was at the same company as a System Administrator I from 2018 to 2020 for 2 years. In these positions, he gained valuable experience in system administration and IT support, contributing to various daily tasks and projects.
Experience at Saint Mary's Hospital and Boehringer Ingelheim
Jonathan held the position of IES/ETS Client Support Technician – Contractor at Saint Mary's Hospital in Waterbury, Connecticut, in 2018 for 6 months. Before that, he served as a Laboratory Systems Analyst at Boehringer Ingelheim from 2015 to 2018 for 3 years in Ridgefield, Connecticut. These roles allowed him to build his expertise in technical support, system analysis, and customer service.
Early Career and Internships
Jonathan's early career includes serving as an Information Technology Services Intern at Hartford HealthCare in 2014 for 4 months in New Britain, Connecticut, and Meriden, Connecticut. He also gained significant customer service and management experience while working as a Shift Manager at McDonald's Corporation from 2008 to 2015 for 7 years in Watertown, Connecticut.
Education and Certifications
Jonathan Ramirez studied at Branford Hall Career Institute-Southington Campus, achieving a Certificate in Computer Network Management from 2013 to 2014. He also attended the Branford Hall Career Institute - Windsor Campus during the same period. His education has equipped him with the foundational knowledge and skills in network management and system administration.
Community Involvement and Workshops
Jonathan volunteers as a mentor for aspiring IT professionals through a local community college program in Connecticut. In 2022, he presented a workshop on advanced network security techniques at a regional IT conference. Additionally, he authored a white paper on best practices for system administration in healthcare settings, which was published internally at Teleflex.