Jordano Pereira
About Jordano Pereira
Jordano Pereira is a Customer Service Coordinator at Teleflex Incorporated in Athlone, Roscommon, Ireland, with a background in supply chain management and customer service.
Title
Jordano Pereira currently serves as a Customer Service Coordinator at Teleflex Incorporated in Athlone, Roscommon, Ireland.
Professional Background at Teleflex
Jordano Pereira joined Teleflex Incorporated as a Customer Service Administrator in 2020. After demonstrating significant skill and dedication, he transitioned to the role of Customer Service Coordinator. In his current role, he has implemented a new customer feedback system that improved customer satisfaction scores by 15% and developed a comprehensive training program for new customer service representatives. He has twice received the 'Employee of the Month' award for his exceptional performance.
Prior Employment History
Before joining Teleflex, Jordano Pereira amassed extensive experience in logistics and supply chain management. He served as a Shop Supervisor at Subway in County Galway, Ireland, and held multiple roles at Brasif in Brazil, including Senior Supply Chain Analyst, Jr. Supply Chain Analyst, and Supply Chain Administrator. Additionally, he worked as a Supply Chain Technician at AMERICA LATINA LOGISTICA and a Transportation Supervisor at Disbral - Distribuidora Brasileira de Asfaltos. His early career includes a role as Operations Administrator at Barra Sete Postos e Serviços LTDA.
Education and Expertise
Jordano Pereira holds a Logistics Management degree from Pontifícia Universidade Católica de Minas Gerais, where he studied Logistics, Materials, and Supply Chain Management. He also completed an Advanced English course at Atlantic Language School in Galway & Dublin. Additionally, he holds a Chemistry Technician certification from Ceb - Cecon. Fluent in both Portuguese and English, he effectively communicates with a diverse range of clients and colleagues.
Volunteer Work and Mentorship
Outside of his professional commitments, Jordano Pereira volunteers as a mentor for young professionals in the logistics and supply chain management field. His guidance and support help budding professionals navigate their early careers, leveraging his broad expertise and experience.