Leo Liu
About Leo Liu
Leo Liu is a Senior IT Specialist at Teleflex Incorporated in Tianjin City, China, providing IT support across local and APAC region sites.
Title
Leo Liu holds the position of Senior IT Specialist at Teleflex Incorporated, based in Tianjin City, China.
Role at Teleflex Incorporated
In his role as Senior IT Specialist at Teleflex Incorporated, Leo Liu provides 1st and 2nd level IT support to local and APAC region Teleflex sites. He specializes in desktop and laptop support, including the resolution of both hardware and software issues across platforms such as Windows, Office365, and Outlook.
IT Infrastructure Management
Leo Liu implements and administers standards on PCs, software, and VOIP systems at Teleflex Incorporated. His responsibilities also extend to incident management according to ITIL standards using the Remedy Service Desk from BMC Group. He collaborates with the APAC support network to contribute to service design, delivery, and regional support functions.
Network and Server Expertise
Experienced in network and server support, Leo Liu handles the installation and maintenance of backup software, troubleshooting issues as they arise. He has robust knowledge of Microsoft Active Directory, Windows Server 2008, and Microsoft Exchange. His expertise includes working with Cisco switches and CheckPoint.
Hardware and Software Deployment
Leo Liu is responsible for the deployment of desktops, laptops, servers, phones, and printers at Teleflex Incorporated. He uses image building software to manage hardware standards and oversees the logging system for laptop and desktop processes. Additionally, he manages the YongYou ERP system within the organization.