Raychel Murtagh
About Raychel Murtagh
Raychel Murtagh is the Customer Service Manager at Teleflex Medical with over 15 years of experience in customer service management within the medical and pharmaceutical industries.
Current Role at Teleflex Medical
Raychel Murtagh is currently working as a Customer Service Manager at Teleflex Medical. In this role, she oversees customer service operations, ensuring efficient and satisfactory customer interactions within the medical field. Her extensive background in customer service management helps her effectively manage the team and implement policies that enhance operational efficiency.
Previous Experience at Innocoll Pharmaceuticals
Raychel Murtagh worked at Innocoll Pharmaceuticals as a Supply Chain Coordinator from 2006 to 2007. During her 8-month tenure in Athlone, Ireland, she was responsible for coordinating supply chain activities, ensuring the smooth flow of products and materials crucial for the pharmaceutical company's operations.
Export Customer Service Management at Advanced Medical Optics
Raychel Murtagh held two pivotal roles at Advanced Medical Optics in Dublin, Ireland. Initially, she served as an Export Supervisor from 2002 to 2005, managing export customer service operations for three years. She then progressed to the position of Export Customer Service Manager from 2005 to 2006, overseeing export-related customer service activities and ensuring adherence to international standards and protocols.
Early Career in Customer Service
Raychel Murtagh began her career in customer service in 1998 at 3Com, where she worked for 10 months as Customer Service Agent in Dublin, Ireland. Following this, she joined Allergan as a Spanish Customer Service Agent from 1999 to 2002, providing customer support services in Spanish. These roles laid the foundation for her extensive career in customer service management within the medical and pharmaceutical industries.
Experience in Pharmaceutical and Medical Industries
Raychel Murtagh has over 15 years of experience in customer service management, with a strong emphasis on the medical and pharmaceutical industries. Her expertise spans various roles, from customer service agent to senior managerial positions, including her recent role at Teleflex Medical. Her background also includes significant responsibilities in supply chain coordination and export customer service management.