Rebecca Adair
About Rebecca Adair
Rebecca Adair is a RA/QA Technical and Projects Customer Advocate Specialist at Teleflex in Morrisville, North Carolina, with previous experience at Lenovo and Xerox.
Company
Rebecca Adair currently works at Teleflex as a RA/QA - Technical and Projects Customer Advocate Specialist. Teleflex is located in Morrisville, North Carolina, United States. Previously, she has worked for Lenovo and Xerox, bringing a wealth of experience in customer relations and technical support.
Title
Rebecca is a RA/QA – Technical and Projects Customer Advocate Specialist at Teleflex. Her role involves the intake and analysis of adverse medical events and device malfunctions, ensuring compliance with regulatory requirements.
Education and Expertise
Rebecca studied at East Carolina University for two years, from 2009 to 2011. Her expertise spans customer relation management, regulatory affairs, and quality assurance. She has substantial experience in handling adverse events and device malfunctions for medical devices across multiple business units.
Background
Rebecca began her career at Xerox as an AppleCare iOS Technical Support Agent between 2013 and 2014 in Raleigh, NC. She then joined Lenovo, where she held various roles: Customer Service Specialist (2014-2015), Customer Relations Management (2015-2017), NA Services Sales and Operations Specialist (2017), and Executive Services Account Manager (2017-2018), all in Morrisville, NC. These roles have honed her skills in customer relationship management and business operations.
Achievements
At Teleflex, Rebecca ensures timely reporting of adverse medical events and device malfunctions to regulatory bodies like the FDA, Health Canada, and European Competent Authorities. She is responsible for initial reporting decisions based on regulatory requirements and acts as a regulatory body to review global adverse events/product malfunction reports for accuracy and compliance. Rebecca also has experience with the integration of medical device acquisitions and process creation.