Stephen Scannell
About Stephen Scannell
Stephen Scannell is the Director of Global IT Service Support at Teleflex Incorporated in Athlone, Ireland, with extensive experience in IT management and project delivery.
Title
Stephen Scannell is the Director Global IT Service Support at Teleflex Incorporated. In this role, he leads global IT service support initiatives and manages IT support teams based in Athlone, Co Westmeath, Ireland.
Previous Roles
Stephen has extensive experience in IT management, having served as an IT Technical Manager at Interlink Ireland from 2005 to 2007. Prior to that, he worked at Groupe Schneider and Square D Company from 1991 to 2003 as an IT Administrator and PC Support, respectively, for a combined duration of 12 years.
Education and Expertise
Stephen studied at University College Cork, earning a Bachelor of Science (BSc) in Computer and Information Sciences and Support Services. He also holds a Master of Science (MSc) in Software Engineering. Additionally, he is certified to 'Practitioner' level in PRINCE2 and holds multiple ITIL V3 accreditations focusing on Service Design, Delivery, and Support.
Achievements
Stephen has won the High Five Award three times for IT Customer Service, Project Delivery, and innovation in the EMEA and APAC regions from 2012 to 2014.
Regulated Environment Experience
Stephen has extensive experience working in regulated environments such as FDA and SOx, making him adept at managing compliance and regulatory requirements.
Project Management and Team Leadership
Stephen has managed projects and operations ranging from small national projects to large global business transformation programs. He specializes in acquisition and divestiture planning and has a strong ability to build and lead collaborative, multi-disciplined, and multi-cultural teams.