Colleen Medina
About Colleen Medina
Colleen Medina is a Renewal Manager with extensive experience in customer relations and office administration. She has a strong background in proactive communication and project management, having worked in various roles over 15 years, including positions at Boys & Girls Clubs of San Antonio and Rackspace Technology.
Work at Teleport
Colleen Medina currently holds the position of Renewal Manager at Teleport, a role she has occupied since 2022. In this capacity, she focuses on managing customer renewals and ensuring a seamless experience for clients. Her proactive communication and collaboration skills are essential in fostering strong relationships with customers, contributing to the overall success of the organization.
Previous Experience
Before joining Teleport, Colleen Medina worked at Rackspace Technology as a Customer Service Representative III from 2019 to 2022. In this role, she enhanced her customer relations skills and gained valuable experience in a technology-focused environment. Additionally, she served as Program Manager at Boys & Girls Clubs of San Antonio from 2013 to 2019, where she managed various programs aimed at supporting youth development in the San Antonio area.
Education and Expertise
Colleen Medina earned her Bachelor of Fine Arts (BFA) degree from Northern Illinois University, where she studied from 2003 to 2007. Her educational background complements her extensive experience in customer relations and office administration, providing her with a strong foundation for her professional roles. She possesses strong project management skills, which enable her to deliver effective customer outcomes.
Background
With 15 years of work experience in customer relations and office administration, Colleen Medina has developed a comprehensive skill set that includes multitasking in fast-paced environments. Her career spans various roles that emphasize customer service and program management, reflecting her commitment to achieving project goals and enhancing customer satisfaction.