Inez Magalona
About Inez Magalona
Inez Magalona is a Customer Service Specialist at Telgian Corporation in Phoenix, Arizona, with a diverse background in customer service and payroll analysis. She has previously held various positions at Boeing and United Airlines, and she holds a Bachelor of Science degree from the University of Phoenix.
Current Role at Telgian Corporation
Inez Magalona has been employed at Telgian Corporation as a Customer Service Specialist since 2019. In this role, she is responsible for managing customer inquiries and providing support to ensure customer satisfaction. Her work contributes to the overall efficiency and effectiveness of the company's customer service operations in Phoenix, Arizona.
Previous Experience at Boeing
Inez Magalona worked at Boeing in various capacities from 1988 to 1997. Initially, she served as a Payroll Analyst for five years in Seattle, Washington. She then transitioned to roles including Requirements Analyst and Quality Management Computing and Process Architect, accumulating a total of seven years of experience at the company. Her time at Boeing involved critical responsibilities in payroll processing and quality management.
Experience at United Airlines
From 2008 to 2015, Inez Magalona worked as a part-time Airport Customer Service Agent at United Airlines in Anchorage, Alaska. During her seven years in this position, she provided customer support and assistance to travelers, enhancing their airport experience through effective communication and problem-solving.
Education and Academic Background
Inez Magalona studied at the University of Phoenix, where she earned a Bachelor of Science degree from 1999 to 2001. Additionally, she attended Charter College for one year from 2015 to 2016. Her educational background supports her professional roles in customer service and project management.
Project Lead Role at Computer Task Group
Inez Magalona served as a Project Lead at Computer Task Group from 1997 to 2000 in Anchorage, Alaska. In this role, she was responsible for overseeing project initiatives and ensuring successful project delivery. Her experience in project management further complements her extensive customer service background.