Allen Rhodes
About Allen Rhodes
Allen Rhodes is a Product Support Engineer at Telnyx, with a background in law enforcement and extensive expertise in software development, including front-end and back-end technologies. He has contributed to open-source projects and possesses experience with various cloud services and database systems.
Work at Telnyx
Allen Rhodes currently holds the position of Product Support Engineer at Telnyx, a role he has been fulfilling since 2022. In this capacity, he is responsible for providing technical support and solutions to enhance customer experience with Telnyx's products. His expertise in both front-end and back-end technologies, along with his experience in cloud services, contributes to his effectiveness in this role.
Background in Law Enforcement
Before transitioning to the tech industry, Allen Rhodes served as a Police Officer at the Panama City Police Department from 2015 to 2019. During his four years in this role, he gained valuable experience in public safety and law enforcement, which has informed his approach to problem-solving and customer service in his current career.
Education and Expertise
Allen Rhodes has a diverse educational background, having studied Cyber Security and Criminal Justice/Law Enforcement Administration at Gulf Coast State College. He also obtained a Software Engineering Immersive Certificate from General Assembly in 2020. His technical expertise includes proficiency in front-end and back-end technologies, such as React.js and Node.js, as well as experience with multiple database systems including MySQL, MongoDB, and PostgreSQL.
Professional Experience
Prior to his role at Telnyx, Allen Rhodes worked in various positions that contributed to his professional development. He served as a Retail Sales Manager at Best Buy from 2010 to 2015, where he honed his customer service and management skills. Additionally, he was a Fellow at General Assembly for three months in 2020, where he further developed his software engineering skills.
Open Source Contributions
Allen Rhodes actively contributes to open-source projects on GitHub, showcasing his programming skills across various languages and frameworks. His involvement in these projects reflects his commitment to continuous learning and community engagement in the technology sector.