Anesa Johnson
About Anesa Johnson
Anesa Johnson is an Implementation Customer Success Manager at Telnyx, where she has worked since 2021. With a background in software implementation and a strong focus on efficiency and communication, she has held various roles in the technology and healthcare sectors.
Work at Telnyx
Anesa Johnson has been serving as an Implementation Customer Success Manager at Telnyx since 2021. In this role, she focuses on enhancing customer experiences and ensuring successful implementation of services. Her position is based in Raleigh, North Carolina, where she has applied her skills to support clients in achieving their objectives. Johnson's expertise in customer success management is complemented by her strong organizational and communication skills, which contribute to her effectiveness in this role.
Previous Experience
Prior to her current role at Telnyx, Anesa Johnson worked at several organizations in various implementation and analytical capacities. She was employed at Avalara as a Software Implementation Specialist from 2017 to 2019, and at Bandwidth Inc. as Implementation Specialist II from 2019 to 2021. Additionally, she held positions at Blue Cross and Blue Shield of North Carolina and Glaxo Smith Kline Pharmaceuticals, where she gained experience in membership and business analysis. Her career spans over a decade, showcasing her commitment to customer success and operational efficiency.
Education and Expertise
Anesa Johnson holds a Bachelor of Arts (BA) in Business Administration and Management from Strayer University, where she studied from 2006 to 2008. She also attended North Carolina Central University, studying Business Administration and Management from 1987 to 1991. Her educational background provides a strong foundation for her roles in customer success and implementation, equipping her with the necessary skills to develop creative solutions and improve efficiency in her work.
Professional Goals
Anesa Johnson aims to secure leadership roles that focus on achieving both corporate and personal objectives. She is dedicated to enhancing growth and profitability within her organization. Johnson's passion for efficiency and her commitment to developing creative solutions align with her aspirations in customer success management. Her focus on organizational effectiveness and communication positions her well for future leadership opportunities.
Skills and Attributes
Anesa Johnson is enthusiastic about organization and communication, which are key attributes that contribute to her effectiveness in team-oriented environments. Her strong passion for efficiency drives her to seek innovative solutions in her work. These skills have been instrumental in her roles across various organizations, enabling her to support clients effectively and contribute to successful project outcomes.