Chris D.
About Chris D.
Chris D. is a Product Support Engineer currently working at Telnyx in Dublin, Ireland. He has extensive experience in technical support roles, having previously worked at Blueface, Voxbone, and Sky.
Work at Telnyx
Chris D. has been employed at Telnyx as a Product Support Engineer since 2020. In this role, he is responsible for providing technical support and assistance to customers, ensuring the effective use of Telnyx's products and services. His experience in the telecommunications sector contributes to his ability to troubleshoot and resolve customer issues efficiently. He continues to work in Dublin, County Dublin, Ireland, where Telnyx operates as a leading provider of communication solutions.
Previous Experience in Technical Support
Before joining Telnyx, Chris D. worked at Voxbone as a VoIP and Network Support Engineer from 2018 to 2020. His role involved managing VoIP services and providing network support. Prior to Voxbone, he served as a Technical Support Specialist at Blueface for eight months in 2017 and at the Irish Farmers Association for the same duration. Additionally, he spent four years at Sky as a Senior Technical Support Specialist from 2013 to 2017, where he developed his skills in customer service and technical troubleshooting.
Early Career in Hospitality
Chris D. began his career in the hospitality industry, working as a Food & Beverage Executive at The Shelbourne Dublin, A Renaissance Hotel, from 2011 to 2013. This role provided him with experience in customer service and operations within a high-end environment. His background in hospitality has contributed to his strong communication skills and ability to work effectively with diverse teams.
Education and Expertise
Chris D. studied at Griffith College Dublin, where he earned a QQI Certificate in Counselling and Psychotherapeutic Skills and Practice in 2016. This program lasted for 11 months and provided him with foundational knowledge in counseling psychology. His educational background complements his technical roles by enhancing his interpersonal skills and understanding of customer needs.