Gnana Prakash Namburi
About Gnana Prakash Namburi
Gnana Prakash Namburi is a Product Support Engineer currently employed at Telnyx in Dublin, Ireland. He has a background in data analytics and engineering, with previous roles at SmartSimple Software and CLOUDGATE.
Work at Telnyx
Gnana Prakash Namburi has been employed at Telnyx as a Product Support Engineer since 2021. In this role, he is responsible for providing technical support and solutions to customers, leveraging his expertise in data analytics and problem-solving. His position involves understanding customer needs and addressing technical issues effectively.
Previous Experience in Technical Support
Before joining Telnyx, Namburi worked at SmartSimple Software as Technical Community Support EMEA for seven months in 2020. Based in Dublin, Ireland, he provided support to users, helping them navigate the software and resolve technical challenges. His experience in this role contributed to his skills in customer communication and problem resolution.
Data Analysis Background
Namburi has a background in data analysis, having worked at CLOUDGATE as a Data Analyst for two months in 2020. His role involved analyzing data to support business decisions and improve operational efficiency. This experience enhanced his analytical skills and understanding of data-driven solutions.
Education and Expertise
Gnana Prakash Namburi holds a Master of Science in Data Analytics from the National College of Ireland, where he studied from 2018 to 2019. He also earned a Bachelor of Technology in Electronics and Communication Engineering from SRM University, completing his degree from 2012 to 2016. His educational background provides a strong foundation for his technical and analytical capabilities.
Skills and Attributes
Namburi is recognized for his innovative thinking and results-oriented approach. He possesses strong problem-solving and numerical abilities, which enable him to tackle complex issues effectively. Additionally, he has a solid understanding of marketing and customer-related problems, allowing him to communicate effectively with stakeholders.