Kim Dorson King
About Kim Dorson King
Kim Dorson King is a Product Operations Specialist EMEA at Telnyx, where she enhances global communications capabilities and provides customers with control over their communications. She holds a Master's degree in Interactive and Collaborative Communication from Université Saint-Louis - Bruxelles and has previous experience in customer service and product development.
Work at Telnyx
Kim Dorson King serves as a Product Operations Specialist EMEA at Telnyx since 2021. In this role, she contributes to the management of Telnyx's international private IP network, which enhances global communications capabilities. She plays a key role in providing customers with control over their communications through Telnyx's innovative portal and RESTful API. Additionally, she is involved in provisioning scalable, on-demand communications services, allowing customers to pay based on usage. Kim engages with various product offerings, including elastic SIP trunking, global number search, and telephony data.
Education and Expertise
Kim Dorson King studied at Université Saint-Louis - Bruxelles, where she earned a Master's degree in Communication interactive et collaborative from 2016 to 2019. Prior to that, she attended Institut Supérieur de Formation Sociale et de Communication, achieving a Bachelier in Communication, général from 2012 to 2016. She also completed her secondary education at Collège Saint-Pierre de Jette, obtaining a Certificat d’Enseignement Secondaire Supérieur in Art d'expression - Espagnol from 2006 to 2011.
Previous Work Experience
Before her current role at Telnyx, Kim Dorson King gained diverse work experience. She worked as a Customer Service Assistant for HP at SITEL Belgium NV for one month in 2011. From 2011 to 2014, she was an Impact team member at Abercrombie & Fitch in Belgium. In 2015, she completed a two-month traineeship in the Product & Development team at Disney Baby, part of The Walt Disney Company.
Professional Contributions
In her role at Telnyx, Kim Dorson King contributes to enhancing customer experience by managing a range of communications services. Her involvement in the provisioning of scalable services allows for flexible payment options based on usage. This approach supports customers in optimizing their communication strategies and leveraging Telnyx's advanced technology.