Luke Attride
About Luke Attride
Luke Attride is a Product Support Engineer at Telnyx, where he has worked since 2020 in Dublin, Ireland. He studied at Dublin City University from 2017 to 2021 and has previous experience in customer assistance roles at various companies.
Work at Telnyx
Luke Attride has been employed at Telnyx as a Product Support Engineer since 2020. His role involves providing technical support and assistance to customers, ensuring that their needs are met effectively. He has accumulated four years of experience in this position while working from the Dublin office. His responsibilities include troubleshooting issues, managing customer inquiries, and collaborating with other teams to enhance product performance.
Education and Expertise
Luke Attride studied at Dublin City University from 2017 to 2021, completing a four-year program. His education has equipped him with the necessary skills and knowledge to excel in his current role as a Product Support Engineer. The curriculum likely included technical training and customer service strategies, which are essential in his field.
Background
Before joining Telnyx, Luke Attride gained experience in customer service roles. He worked as a Customer Assistant at Londis for four months in 2019, where he interacted with customers and managed store operations. Additionally, he served as a Customer Assistant at Arboretum Garden Centre for three months in 2019 and at Penneys for two months in 2018. These positions contributed to his understanding of customer needs and service delivery.
Previous Experience
Prior to his current role at Telnyx, Luke Attride briefly worked as a Product Support Engineer at Telnyx for five months in 2020. This initial experience in the same company provided him with foundational knowledge of the company's products and support systems. His earlier customer service roles at Londis, Arboretum Garden Centre, and Penneys further developed his skills in customer interaction and support.