Paul Cross
About Paul Cross
Paul Cross serves as the Senior Manager of Global Number Provisioning at Telnyx, where he oversees global numbering and porting operations across more than 100 markets. He has a background in product operations and customer success, with previous roles at companies such as Sage and Dropbox.
Current Role at Telnyx
Paul Cross currently holds the position of Senior Manager, Global Number Provisioning at Telnyx. He has been in this role since 2021 and is based in Dublin, Ireland. In this capacity, he oversees global numbering and porting operations across more than 100 markets. His responsibilities include managing carrier relations with over 40 partners globally and implementing new market strategies to enhance Telnyx's service offerings.
Previous Experience at Telnyx
Prior to his current role, Paul Cross worked at Telnyx in various capacities. He served as Manager, Product Operations from 2019 to 2021 and as Manager Number Porting from 2018 to 2019. His tenure at Telnyx has provided him with extensive experience in product operations and number porting, contributing to his current management role.
Professional Background at Sage
Paul Cross has a notable history with Sage, where he held multiple roles. He worked as a Customer Success Team Coach for six months in 2017 and as a Business Solutions Technical Specialist for six months in 2016. Additionally, he served as a Technical Support Intern for five months in 2016 and as an Implementation Coach / Customer Success Manager for three months in 2017. These roles allowed him to develop skills in customer success and technical support.
Education and Qualifications
Paul Cross has pursued education in project management and IT management. He studied at Griffith College Dublin, achieving a qualification in Project Management since 2018. He also holds a Bachelor’s Degree in IT Management from Technological University Dublin, where he studied from 2013 to 2016. His educational background supports his professional roles in operations and management.
Early Education
Paul Cross completed his early education at St. Paul's C.B.S, where he achieved his Leaving Certificate from 2007 to 2013. This foundational education provided him with the skills necessary for his subsequent academic and professional pursuits.