TELUS International
TELUS International, founded in 2005, is a large enterprise in the Information Technology and Services industry, specializing in digital transformation and customer experience solutions for global brands.
Company Overview
TELUS International operates in the Information Technology and Services industry, focusing on next-generation digital customer experience solutions. Founded in 2005, the company has grown to a team size of 34,535, classifying it as a very large enterprise. TELUS International supports clients throughout their digital transformation journeys, facilitating the adoption of advanced digital technologies.
Services Offered
TELUS International specializes in a variety of services including Digital Transformation, Digital Customer Experience, Customer Support, and Content Moderation. The company also provides Data Annotation, Contact Center services, and Managed Services. Additionally, it offers solutions in Intelligent Automation, Chatbots, and Analytics, catering to the diverse needs of its clients.
Industry Specialties
The company partners with brands across several high-growth industry verticals. These include technology and gaming, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. TELUS International's expertise in these sectors allows it to deliver tailored solutions that meet the specific demands of each industry.
Headquarters and Locations
TELUS International is headquartered in Vancouver, British Columbia, Canada. The company also has a significant presence in Las Vegas, Nevada, USA. These locations support its operations and client engagements across North America and beyond.
Digital Transformation Focus
TELUS International emphasizes digital transformation as a core aspect of its business model. The company aims to enable quicker adoption of next-generation digital technologies, providing trust and safety solutions as part of its omnichannel customer experience offerings. This focus positions TELUS International as a key player in the digital services landscape.