Agnes Wong
About Agnes Wong
Agnes Wong is a Senior Product Manager at TELUS with extensive experience in engineering and process improvement.
Company
Agnes Wong currently works at TELUS as a Sr Product Manager. TELUS is one of Canada’s leading telecommunications companies, offering a wide range of communication products and services.
Title
Agnes Wong serves as a Sr Product Manager at TELUS, focusing on product management and development. This role involves overseeing the lifecycle of various products from conception to launch.
Education and Expertise
Agnes Wong studied at the University of Toronto, where she earned an Honors Bachelor of Applied Science in Electrical Engineering from 2003 to 2008. She also attended the University of Toronto - Rotman School of Management, where she achieved a Master of Business Administration (M.B.A.) in Strategy, Technology, and Health Care Management, from 2011 to 2014.
Career Background
Agnes Wong has a long-standing career at TELUS, where she has held multiple roles, including Manager - Graduate Engineering Leadership Program from 2014 to 2016, Engineer II from 2011 to 2014, and various Engineer-In-Training positions from 2008 to 2010. She also worked at Bell Canada as an Application Architect from 2006 to 2007.
Professional Achievements
In her tenure, Agnes has contributed to the design of a new MOP tool aimed at process improvement within TELUS. She created templates for new services requiring work orders, streamlining project processes. Additionally, she developed forms to automate repetitive work orders, significantly improving operational efficiency.