Alain Alexander Mateo
About Alain Alexander Mateo
Alain Alexander Mateo is the Global Verint System Manager at TELUS in the Philippines, with a Bachelor's Degree in Computer Engineering from Don Bosco Technical College, Mandaluyong.
Title
Alain Alexander Mateo holds the title of Global Verint System Manager. In this role, he is currently working at TELUS, based in the Philippines, where he manages Verint systems on a global scale.
Education
Alain Alexander Mateo studied at Don Bosco Technical College in Mandaluyong, where he pursued a degree in Computer Engineering. He achieved his Bachelor's Degree after dedicating six years to his education from 1992 to 1998.
Career Experience
With over six years of specific experience in managing Verint systems at TELUS International, Alain Alexander Mateo has built a solid foundation in IT Operations Management and Project Portfolio Management. His expertise extends to Avaya Products and Contact Centers, areas vital to the telecommunications industry where he has a demonstrated work history.
Telecommunications Industry Expertise
Alain Alexander Mateo is well-versed in the telecommunications industry, bringing substantial experience to his role at TELUS. His competency in Avaya Products, Contact Centers, and IT Operations Management underscores his capability in managing complex telecommunications systems.
IT Operations and Project Management
Alain Alexander Mateo has a strong background in IT Operations Management and Project Portfolio Management. His role at TELUS involves overseeing the implementation and maintenance of IT systems, ensuring operational efficiency, and managing projects within the organization.