Alan Zheng
About Alan Zheng
Alan Zheng is a Customer Solutions Architect at TELUS in Calgary, Alberta, Canada, with over a decade of experience in network architecture and engineering roles.
Current Role at TELUS
Alan Zheng is currently serving as a Customer Solutions Architect at TELUS in Calgary, Alberta, Canada. With this title, he takes on responsibilities that involve designing and implementing comprehensive customer solutions. His role leverages his extensive background in network architecture and engineering to address customer requirements effectively.
Previous Roles at TELUS
Before becoming a Customer Solutions Architect, Alan Zheng held engineering roles at TELUS. From 2018 to 2021, he worked as an Engineer II specializing in IP and Optical Planning. Prior to that, from 2014 to 2018, he served as an Engineer in the same specialization. These roles gave him seven years of deep experience in IP and optical planning, which involves planning and designing IP networks and optical transport layers.
Career at Shaw Communications
Alan Zheng worked at Shaw Communications for a total of four years across various roles. He started as a Technical Support Representative from 2009 to 2010, then moved up to Engineer Associate from 2010 to 2012. He further advanced to Network Architect II (EIT) from 2013 to 2014. This progression highlights his rapid career development from technical support to more advanced engineering and architecture roles.
Educational Background
Alan Zheng completed his Bachelor of Engineering in Electrical and Electronics Engineering at the University of Alberta. He spent five years, from 2004 to 2009, acquiring the fundamental knowledge and skills needed to embark on a successful career in telecommunications engineering.
Experience in Network Architecture and Engineering
With over a decade of experience in network architecture and engineering, Alan Zheng has developed a solid expertise. His roles have included planning and designing IP and optical networks and implementing customer solutions. His career transition from technical support roles to advanced engineering and architect positions reflects his continuous growth and adaptability in the telecommunications industry.