Alanna Arsenault
About Alanna Arsenault
Alanna Arsenault is the Director of Business Enablement and Client Project Management at TELUS, with extensive experience in client-facing and corporate programs.
Company
Alanna Arsenault is currently employed at TELUS, a well-known telecommunications company in Canada. TELUS is recognized for its innovative communication solutions and extensive coverage throughout the nation. At TELUS, Alanna serves in dual pivotal roles that focus on business enablement and client project management.
Title
Alanna Arsenault holds dual directorial positions at TELUS. These roles include Director of Business Enablement and Director of Client Project Management. In these capacities, she plays a crucial role in managing various business processes and client projects.
Experience at TELUS
Alanna Arsenault has had a long and distinguished career at TELUS, spanning from 1989 to the present. For 27 years, she served as the Director of Client Project Management, contributing significantly to the company's client-facing and corporate initiatives. Her extensive experience includes supporting clients across multiple industry verticals such as transportation, financial, energy, construction/forestry, municipal & federal government, and recreational resort industries.
PMP Certification
Alanna Arsenault holds a PMP (Project Management Professional) certification. This credential attests to her proven expertise in delivering complex client-facing projects and enterprise programs. Her certification underscores her abilities in business development and effective project management.
Skills and Expertise
Alanna Arsenault possesses robust communication skills and the ability to engage effectively at all organizational levels. She is adept in negotiation, particularly in challenging situations, to find acceptable solutions. Her leadership and motivational skills are instrumental in aligning project teams and stakeholders toward delivery goals. Additionally, she is skilled at understanding customer business drivers and implementing strong processes, controls, and mitigation plans.