Alban De Souza
About Alban De Souza
Alban De Souza is a Senior IT Operations Manager at TELUS in Vancouver, Canada, with over a decade of experience in service desk environments and a background in computer science and health sciences.
Title
Alban De Souza holds the position of Senior IT Operations Manager at TELUS in the Vancouver, Canada area. He has extensive experience in managing IT operations and service desk environments.
Education and Expertise
Alban De Souza holds a Bachelor of Computer Science degree in Software & Network Systems from Concordia University, studied from 2001 to 2005. Prior to this, he obtained an Associate's Degree in Health Sciences from Marianopolis College, completed from 1998 to 2000. His academic background has equipped him with a diverse skill set in both health sciences and computer science.
Professional Background
Alban De Souza began his career at TELUS in 2006 as a Business Analyst in the Montreal, Canada area, a position he held for two years. He transitioned to his current role as Senior IT Operations Manager in the Vancouver, Canada area. Over the years, he has accumulated over a decade of experience, specifically in service desk environments.
Language Proficiency
Alban De Souza is fluent in both French and English. This bilingual capability enhances his ability to communicate effectively within diverse teams and across different levels of the organization.
Skills and Team Management
Alban De Souza is known for his excellent team management skills. He has a proven track record of maintaining high performance standards and consistently meeting and exceeding company objectives. His ability to establish rapport with individuals at all levels makes him an effective leader within TELUS.