Albert Pang
About Albert Pang
Albert Pang is a Performance Analyst II at TELUS with a background in business analysis and configuration administration, and holds an MBA from The University of British Columbia.
Company
Albert Pang is currently employed at TELUS, where he holds the position of Performance Analyst II. TELUS is a prominent Canadian telecommunications company that offers a broad range of communications products and services.
Title
Albert Pang holds the title of Performance Analyst II at TELUS. In this role, he focuses on performance analytics and enhancing operational efficiency.
Education and Expertise
Albert Pang has a rich educational background with a Master of Business Administration (MBA) in Strategic Management and Finance from The University of British Columbia, completed in 2011. He also holds a Bachelor of Commerce degree in Management Information Systems from the same university, completed in 2002. Additionally, he has a Java Programming Certificate from the British Columbia Institute of Technology, obtained in 2007.
Professional Background
Albert Pang has accumulated extensive professional experience over the years. He began his career at Eastman Kodak Company, first as a Website Coordinator from 2008 to 2010, and then as a Configurations Administrator from 2010 to 2011. He then joined TELUS, where he worked as a Business Analyst I/II from 2011 to 2014. Currently, he serves as a Performance Analyst II at the same company.
Key Achievements
Albert Pang has made significant contributions in his roles. He led a successful project that resulted in efficiency gains for over 250 users, saving over 500 hours per week. He also automated multiple ETL and reporting tasks using SQL, SSIS, and Tableau, enabling stakeholders to focus on higher productivity. Additionally, he trained hundreds of users through demos, training sessions, and user guides and provided DBA and infrastructure support for MS SQL Server environments. Albert has also become a subject matter expert for data in the Enterprise department for multiple lines of businesses.