Alejandra Niño Moreno
About Alejandra Niño Moreno
Alejandra Niño Moreno is a Business Support Agent to Snapchat at Telus International in Ireland, with a background in community management, event operations, and production assistance.
Current Role at Telus International
Alejandra Niño Moreno is currently employed at Telus International as a Business Support Agent to Snapchat in Ireland. In her role, she provides post-sales support to advertisers and agencies globally. Her responsibilities include troubleshooting delivery issues, optimizing ad performance, and updating business details. Alejandra handles escalations related to account troubleshooting, payments, and general inquiries. She uses data to resolve issues related to ad performance and manages campaign optimization queries.
Previous Position at Voxpro
Alejandra previously worked at Voxpro as a Community Manager on assignment to Facebook. This role lasted for 10 months from 2018 to 2019 and took place in County Dublin, Ireland. During her tenure at Voxpro, she was responsible for managing various community-related tasks for Facebook. Her responsibilities likely included overseeing community interactions, handling user queries, and ensuring community guidelines were followed.
Assistant Operation Event Manager at Barcelona de Noche
From 2015 to 2016, Alejandra worked as an Assistant Operation Event Manager at Barcelona de Noche in Barcelona, Catalonia, Spain. Although the role spanned just 5 months, it involved assisting in the organization and management of various events. Her tasks included coordination with vendors, managing event logistics, and ensuring the smooth execution of events.
Educational Background
Alejandra's educational credentials include a Diploma of Education in Human Resources Management and Services from UCD Professional Academy, which she achieved in 2021 after 11 months of study. She also holds a Master's degree in Business and Personal/Financial Services Marketing Operations from ESCAC - Escola Superior de Cinema i Audiovisuals de Catalunya, completed in 2015. Additionally, Alejandra obtained a Bachelor of Arts from Universidad Central de Venezuela, studying Film Analysis, Film Theory, and Political Economy of Cinema from 2007 to 2014.
Early Career in Production Freelance
Alejandra has a substantial background in production, having worked as a Production Assistant from 2007 to 2014 for 7 years. Her role in production involved various support tasks essential for film and media projects. This experience provided her with a solid foundation in the practical aspects of film production and creative project management.