Alex Aneroussos
About Alex Aneroussos
Alex Aneroussos is the Manager of Customer Success at TELUS and a Board Member at Ziinkle, with extensive experience in IT consulting and customer success.
Current Roles
Alex Aneroussos currently holds the position of Manager, Customer Success at TELUS. In addition, he serves as a Board Member at Ziinkle, a company based in Australia. These roles showcase his commitment to driving customer success and his involvement in strategic decision-making on an international level.
Professional Experience at TELUS
Alex Aneroussos has a progressive career at TELUS, starting in 2013. He has held multiple roles, including Implementation Manager, Business Analyst II, Senior Business Analyst, Business Consultant, Account Executive, and Senior Client Relationship Manager. As of now, he is the Manager of Customer Success. His extensive experience at TELUS highlights his deep understanding of client relations, business analysis, and customer success.
Experience in IT and Consulting
Alex Aneroussos has extensive experience in IT consulting. He ran his own consultancy, iSolutions, for four years, providing IT-related solutions and support. Additionally, he has worked as an IT Consultant for the County of Simcoe, focusing on IT infrastructure. His past positions also include roles such as Senior Lead Client Field Engineer at Dell and Technical Roll Out Engineer for the City of Sydney, underscoring his ability to manage and implement significant IT projects.
Early Career and Initial Roles
Alex Aneroussos began his career as a Field Technician at Bell, gaining foundational experience in the telecommunications industry. He subsequently held a role as an IT Technician at the Town of Midland. These early roles helped in building his technical expertise and understanding of field operations and customer interactions.
Education and Certifications
Alex Aneroussos has an extensive educational background with multiple certifications from the University of Toronto, including Cyber Security Incident Management, Enterprise IT Risk Management & Cyber Security, Cyber Security Program Design, and Certified Information Security Manager (CISM). He also completed a Project Management course and studied at the University of Toronto - Rotman School of Management, focusing on HealthIT and Healthcare Information Technology. Additionally, he attended Georgian College from 2004 to 2006.