Alex Iwanow
About Alex Iwanow
Alex Iwanow is a Player Support professional currently working at TELUS.
Current Position at TELUS
Alex Iwanow currently holds the position of Player Support at TELUS. In this capacity, Alex assists customers with their gaming-related inquiries, ensuring prompt and accurate solutions. This role involves interfacing with players, addressing their concerns, and providing guidance to resolve any issues they encounter during gameplay. By leveraging his experience in customer service, Alex contributes to maintaining a high standard of support for TELUS's gaming community.
Previous Role at TTEC (2022-2023)
From 2022 to 2023, Alex Iwanow worked as a Customer Service Specialist at TTEC in Plovdiv, Bulgaria. During this one-year tenure, Alex was responsible for managing customer interactions, ensuring that inquiries were resolved efficiently and satisfactorily. The role required a strong emphasis on communication skills, problem-solving abilities, and a customer-centric approach to service.
Customer Support Specialist at TTEC
Prior to his role as a Customer Service Specialist, Alex Iwanow served as a Customer Support Specialist at TTEC. In this position, Alex provided support to customers, handling various issues ranging from technical problems to general inquiries. His responsibilities included troubleshooting, guiding customers through solutions, and ensuring a high level of satisfaction. The experience gained in this role contributed to his expertise in delivering effective customer service.