Alex Law
About Alex Law
Alex Law is a Team Manager of Customer Experience at Telus in Toronto, Ontario, Canada, with over six years of experience in customer experience management and a diverse background in IT support and customer service roles.
Title
Alex Law holds the position of Team Manager, Customer Experience at Telus, located in Toronto, Ontario, Canada. This role involves overseeing a team dedicated to improving customer interactions and satisfaction.
Current Roles
Alex Law currently works at Telus as a Team Manager, Customer Experience, and at Kroll Computer Systems as Supervisor - Information Systems and as a Deployment Specialist. These roles involve a blend of technical oversight and customer-facing responsibilities.
Previous Roles at Kroll Computer Systems
Alex Law has held multiple positions at Kroll Computer Systems, including Administrative Supervisor (2015-2017) and Information Systems Specialist (2012). These roles have provided a broad understanding of both administrative and technical aspects of information systems management.
Other Career Experience
Alex Law's career includes various positions in IT support and customer service. Past roles include Plotter at Reprodux, IT Support Specialist at Innocean Worldwide Canada, and Station Attendant at Air Canada. He also worked as a Technician, Cashier, and Customer Service Associate at Island Ink-Jet Associate.
Education
Alex Law studied at Seneca College from 2004 to 2006 and from 2007 to 2010. His educational background supports his extensive experience in both technical and customer service roles. Prior to Seneca College, he attended Sir John A. Macdonald.