Alex Pleva
About Alex Pleva
Alex Pleva is a Senior Field Service Technician at TELUS in British Columbia, Canada, with extensive experience in customer service and sales roles.
Current Role at TELUS
Alex Pleva currently serves as a Senior Field Service Technician at TELUS in British Columbia, Canada. In this role, Pleva is responsible for handling field service tasks and ensuring that customer needs are met promptly and efficiently. This position demands a high level of technical skill and customer interaction, areas where Pleva has shown proficiency.
Previous Experience at TELUS
Prior to becoming a Senior Field Service Technician, Alex Pleva worked as a Digital Home Technician at TELUS from 2019 to 2020 in Victoria, British Columbia. Before that, Pleva was a Sales Representative at TELUS Retail Ltd. from 2015 to 2018, also in Victoria. These roles honed Pleva's skills in customer service and sales, contributing to their current success.
Diverse Work Experience
Alex Pleva's career includes a variety of positions that bolster their customer service expertise. Pleva worked as a Barista at Good Earth Coffeehouse in 2015, a Team Leader at McDonald's Canada from 2013 to 2015, and a Sales Representative at West 49 from 2012 to 2014. Each role provided valuable experience in managing customer needs and achieving team goals.
Educational Background
Alex Pleva completed high school education at South Island Distance Education School, earning High School/Secondary Diplomas and Certificates between 2012 and 2015. This educational background laid the foundation for Pleva's career in customer service and technical roles.
Customer Relations Skills
Alex Pleva is recognized for excelling in customer relations, particularly in uncovering clients' needs and enhancing customer satisfaction. With several years of experience in sales and customer service roles, Pleva has consistently demonstrated effective communication with clients, supervisors, co-workers, and third parties. These skills have been pivotal in Pleva's success at TELUS.