Alice Menon
About Alice Menon
Alice Menon is an Account Manager at TELUS Business Solutions in Toronto, Canada, with extensive experience in sales, marketing, and business development across various industries.
Current Role at TELUS Business Solutions
Alice Menon currently serves as an Account Manager at TELUS Business Solutions in the Toronto, Canada area. In her role, she specializes in helping businesses transform their employee and customer experiences by leveraging TELUS's award-winning network. She focuses on working with medium-sized businesses to identify services that increase sales and decrease expenses. Alice provides solutions related to Wireline, Wireless Mobility, Fibre internet, Cloud, Big Data, IoT, and Managed Services.
Previous Experience in Account Management
Before joining TELUS, Alice worked as an Account Manager at Myron Corporation from 2015 to 2016 in Toronto. Prior to that, she was a Digital Marketing Consultant at Reach Local Canada for 9 months from 2014 to 2015. Her early experience also includes a role as a Business Development Representative at Express Employment Professionals in 2014 and a 7-year tenure as a Media Consultant Certified at Yellow Pages Group / Groupe Pages Jaunes – Canada, also in Toronto.
Sales and Customer Service Background
Alice Menon has a rich background in sales and customer service, having worked as a Sr Commercial Bulk Billing Consultant, Business Support, and Customer Services Rep at Bell from 2000 to 2007 in Toronto. Her earlier career includes roles such as Telesales Team Leader at Gulf News from 1996 to 1999 and CIti Bank Credit Cards – Outside Sales Team Lead at Citi from 1995 to 1996 in Abu Dhabi, UAE. She also worked as a Recruitment Consultant at NADIA Recruitment & Man Power Services from 1993 to 1994 in Dubai, UAE.
Marketing and Early Career Roles
Alice began her career in marketing and support roles, including a position as a Marketing Assistant at Eastman Kodak in Mumbai, India from 1989 to 1993. She also worked as a Supervisor in the Lobby - Florist/Drugstore at The Oberoi Hotel in Mumbai from 1987 to 1989. These early experiences helped her build a foundation in customer service and marketing, setting the stage for her future roles in sales and account management.
Educational Background
Alice Menon pursued her education at the University of Mumbai, where she achieved a Bachelor's Degree with Honors in Economics. Additionally, she studied at Wilson College in Mumbai, earning a High School and Bachelor's Degree. Alice further specialized in Advertising and Marketing by obtaining a diploma from Xavier's Institute Of Communications - XIC. She is also a Certified Sales Associate by the Canadian Professional Sales Association (CPSA).