Alicia Carter
About Alicia Carter
Alicia Carter is the Manager of Customer Relationship Management for the BC Commercial Sector at TELUS, with over 17 years of experience in various managerial and operational roles within the company.
Title
Alicia Carter holds the position of Manager - Customer Relationship Management, BC Commercial Sector at TELUS. She is based in Prince George, British Columbia, Canada.
Current Role at TELUS
Alicia Carter is currently serving as the Manager - Customer Relationship Management, BC Commercial Sector at TELUS. She is located in Prince George, British Columbia, Canada.
Career at TELUS
Alicia Carter has an extensive career at TELUS, spanning over 17 years since she started as a Client Care Representative in 2003. She has risen through various managerial and operational roles, demonstrating her capability and leadership within the company. Before her current role, she served in positions such as Manager Operations - Business Resource Management and Acting Director BC National Business Delivery.
Experience in Business Resource Management
From 2017 to 2019, Alicia served as Manager Operations - Business Resource Management at TELUS in Prince George. Her role focused on overseeing and optimizing business resource management operations, further establishing her expertise in this field.
Operational and Leadership Roles
Throughout her tenure at TELUS, Alicia Carter has consistently been promoted, holding six different positions before her current role. These include roles such as Operations Manager, Manager-Field Support - National Business Delivery, and Team Manager - Client Care. Her progression through these roles underscores her strong operational capabilities and leadership skills.