Alicia Wilson
About Alicia Wilson
Alicia Wilson is a Sr Business Analyst at TELUS with over a decade of experience in various roles within the company, including managerial positions and business analysis.
Current Title at TELUS
Alicia Wilson currently holds the position of Sr Business Analyst at TELUS. In this role, she applies her extensive experience and numerous skills to support strategic initiatives and enhance business operations.
Professional Journey at TELUS
Alicia Wilson has an extensive career at TELUS, demonstrating significant growth and advancement. She began as a Sales Representative from 2012 to 2014 in Toronto, Ontario. She then advanced to Assistant Store Manager in Colborne, Ontario from 2014 to 2015, followed by a promotion to Store Manager in Ottawa, Ontario from 2015 to 2017. Her analytical skills led her to the Business Analyst I position from 2017 to 2019, and then to Business Analyst II from 2019 to 2022, both in Toronto. Her career culminated in her current role as Sr Business Analyst.
Education and Academic Background
Alicia Wilson holds a Bachelor of Business Administration (BBA) from Laurentian University/Université Laurentienne, earned between 2010 and 2012 where she studied Business Administration and Management. Prior to that, she completed a Business Administration degree with a focus on Marketing at St. Lawrence College from 2007 to 2010, equipping her with a strong foundational knowledge in business and marketing.
Technical Skills and Expertise
Alicia Wilson possesses a robust skill set crucial for her role as Sr Business Analyst. She is proficient in Google Suites, utilizing tools such as Google Docs, Sheets, and Slides to streamline operations and enhance productivity. Her expertise extends to Microsoft Excel and Microsoft Word, integral for detailed business analysis and comprehensive reporting. Additionally, her experience in innovation management affords her the insight to oversee and implement new ideas and technologies effectively within TELUS.
Retail and Managerial Experience
Alicia Wilson has a solid background in retail management from her earlier roles at TELUS, including several years working in managerial capacities. Her experience ranges from Sales Representative to Store Manager, which honed her leadership skills and provided a deep understanding of retail operations. This experience underpins her analytical role, allowing her to bring practical insights from frontline operations to strategic business analysis.