Alison Chu
About Alison Chu
Alison Chu is the Director of Retail Operations & Sales Support at TELUS, with over 17 years of experience in the telecommunications industry.
Company
Alison Chu is currently working at TELUS, a prominent telecommunications company, as the Director of Retail Operations & Sales Support. TELUS is known for providing a wide array of communication products and services, including wireless services, data, Internet protocol (IP), voice, television, and video. Alison brings extensive experience and leadership to the company, driving the retail operations and ensuring superior sales support across various channels.
Title
Alison Chu holds the title of Director, Retail Operations & Sales Support at TELUS. In this role, she is responsible for elevating the customer experience and enhancing retail strategies. Her leadership is pivotal in managing retail operations to meet the company’s objectives and maintaining high standards in sales support and customer service.
Education and Expertise
Alison Chu completed her higher education at Queen's University, where she studied from 1992 to 1996. She has built expertise in areas such as customer experience, retail strategy, change management, business process redesign, and organizational design. Her academic background, coupled with practical experience, provides her with a strong foundation in the telecommunications industry.
Background
Based in Toronto, Ontario, Canada, Alison Chu has a robust professional background. She worked at Accenture as a Senior Manager for a decade from 1996 to 2006 before joining TELUS. At Accenture, Alison gained substantial experience in consulting, specializing in improving organizational performance through strategic management practices.