Alison D'monte Brunskill
About Alison D'monte Brunskill
Alison D'monte Brunskill is a Manager of Customer Service at TELUS and Senior Manager of Customer Support at InputHealth, with extensive experience in healthcare and customer service management in Greater Vancouver, British Columbia, Canada.
Current Roles at TELUS and InputHealth
Alison D'monte Brunskill is currently working at TELUS as Manager - Customer Service, based in Greater Vancouver, British Columbia, Canada. Concurrently, she holds the position of Senior Manager - Customer Support at InputHealth in Vancouver, British Columbia, Canada. Her roles involve managing and improving customer service mechanisms while ensuring a high level of satisfaction among clients.
Previous Experience at Footbridge Centre
Alison worked at the Footbridge Centre for Integrated Orthopaedic Care Inc. from 2017 to 2018. During her tenure, she was the Triage Coordinator, Manager of Clinic Operations. Here, Alison's role involved managing clinic operations and coordinating triage functions, which aimed to streamline the care process and improve patient experiences.
Experience at Cambian Health IT Solutions
Alison served as the Wait Time Initiative Training Manager at Wait Time Initiative - Dr. Kevin J. Wing, Inc. & Cambian Health IT Solutions from 2015 to 2016. In this capacity, she was responsible for training initiatives that focused on reducing patient wait times and enhancing the efficiency of medical service delivery.
Education in Business Administration
Alison attended Humber College, where she studied Business Administration and Management, General. She also focused on Travel and Tourism, and Marketing and Sales from 1996 to 1998. This education laid the foundational knowledge that has supported her diverse career in both customer service and clinic operations management.
Healthcare Sector Experience
Alison has extensive experience in the healthcare sector. She worked as a Medical Office Manager at Dr. Kevin J. Wing Inc. for a substantial period of 16 years. Additionally, she served as a Peer Mentor at the Physician Information Technology Office for three years. These roles emphasized her capabilities in managing medical office operations and mentoring healthcare professionals.