Alyssa Zamora
About Alyssa Zamora
Alyssa Zamora is a Team Manager Customer Experience at TELUS in Toronto, with extensive experience in customer service and pharmacy solutions.
Current Role at TELUS
Alyssa Zamora currently holds the position of Team Manager Customer Experience at TELUS, working specifically within the THPS sector. Based in Toronto, Ontario, Canada, she contributes to the ongoing improvement and management of customer experiences within the company.
Previous Experience at TELUS
Alyssa's tenure at TELUS spans several roles within the Pharmacy Solutions division. She worked as a Technical Customer Service Agent – THPS III for two months in 2021 and as a Technical Customer Service Agent – THPS II from 2017 to 2021 for four years. Her initial role with the company was as a Technical Customer Service Agent – THPS I, which she held for two months in 2017.
Experience as Spa Coordinator
From 2014 to 2017, Alyssa Zamora served as a Spa Coordinator at The Dawson Manor Spa in Newmarket. In this role, she managed spa operations and client relations, ensuring smooth daily operations and satisfaction for the spa's clientele.
Pharmacy Roles at Rexall and Hy & Zels / Pharmacy Won
Alyssa developed substantial expertise in pharmacy operations through her long-term roles at Rexall and Hy & Zels / Pharmacy Won. She worked as a Pharmacy Assistant at Rexall from 2012 to 2015 and at Hy & Zels / Pharmacy Won from 2002 to 2010 in Newmarket, providing critical support in pharmacy operations and customer service.
Educational Background
Alyssa Zamora holds a Marketing certificate from George Brown College, completed in one year from 2008 to 2009. She also attained her High School Diploma from Sacred Heart Catholic High School, where she studied from 2002 to 2006.