Amanda Agbay
About Amanda Agbay
Amanda Agbay is a Sr Technology Specialist at TELUS with extensive experience in telecommunications and expertise in Cisco, Nortel, and Avaya products.
Title
Amanda Agbay currently holds the title of Sr Technology Specialist at TELUS. She has been with the company since July 2019.
Professional Experience at TELUS
Amanda Agbay joined TELUS in July 2019 as a Sr Technology Specialist. She is involved in consulting, application design, programming, testing, troubleshooting, administration, and training, with a focus on Cisco CUCM and CUC products.
Work History at Agbay Consulting
From 2015 to 2019, Amanda Agbay worked as a Telecom Consultant at Agbay Consulting. During her tenure, she specialized in consulting and training on Cisco CUCM and CUC, managing both single-site and multi-site configurations.
Career at Bell
Amanda Agbay worked at Bell as a Voice Specialist from 1979 to 2013. She was involved in various roles and responsibilities in the Toronto, Canada Area before her tenure ended after a notable 34 years.
Education
Amanda Agbay studied at Albert Campbell Collegiate, where she built a foundation for her extensive career in telecommunications.
Specializations and Expertise
Throughout her career, Amanda Agbay has specialized in consulting, application design, programming, testing, and troubleshooting, particularly with Cisco CUCM and CUC products. She is also experienced with Nortel Contact Center 6, NSBR, Call Pilot, and CS1K, as well as Avaya Aura Contact Center, Avaya Communication Manager 6.0, Modular Messaging, System Manager, and Session Manager.