Amanda Palmer
About Amanda Palmer
Amanda Palmer is the Manager of Marketing Service Enablement at TELUS, with over two decades of experience in the telecommunications industry.
Title
Amanda Palmer holds the position of Manager, Marketing Service Enablement at TELUS.
Current Role at TELUS
Amanda Palmer works at TELUS as the Manager of Marketing Service Enablement. Her role involves managing initiatives and action plans aimed at enhancing business operations and customer experience within the marketing service department.
Past Roles at TELUS
Amanda Palmer has held various positions at TELUS including Sr. Product Manager, Pricing Enablement from 2017 to 2020, Sr. Strategy Manager, Small Cell Enablement from 2015 to 2017, Strategy Manager, Investments & Program Management from 2014 to 2015 in Toronto, Canada Area, and Business Consultant, Process Transformation from 2012 to 2014. These roles attest to her extensive experience in different strategic and managerial capacities within the company.
Experience at Rogers Communications
Before joining TELUS, Amanda Palmer worked at Rogers Communications where she served as Manager, Business Marketing from 2010 to 2012. Prior to that, she was a Project Leader from 2008 to 2010, and Sr. Technical Support Specialist for Enterprise Services from 2004 to 2008. Her roles at Rogers provided her with valuable experience in both technical support and project leadership.
Expertise in Telecommunications
With over two decades of experience in the telecommunications industry, Amanda Palmer has a deep understanding of the technology, business, and customer experience challenges. She specializes in creating critical action plans to resolve business and customer experience issues, managing initiatives from simple process improvements to transformational change, and analyzing and identifying problems effectively.