Amanda Zajes
About Amanda Zajes
Amanda Zajes is a Senior Business Analyst at TELUS in Edmonton, Alberta, Canada, with extensive experience in both customer support and network support roles.
Senior Business Analyst at TELUS
Amanda Zajes currently holds the position of Senior Business Analyst at TELUS in Edmonton, Alberta, Canada. She has been a part of TELUS in this role since February 2022. Her tenure at TELUS spans over a decade and includes a diverse range of responsibilities and projects. In her current role, Amanda is known to be involved in D2C Channel Enablement.
Professional Experience at TELUS
Amanda Zajes has an extensive career at TELUS, having joined the company in 2008. Her roles at TELUS include Customer Help Representative (2008-2011), Network Support Analyst (2011-2014), Business Analyst II (2015-2018), and Senior Business Analyst (2018-2022). Amanda's responsibilities have evolved significantly during her time at TELUS, reflecting her growth and adaptability in various capacities within the company.
Transition from Retail to Corporate
Before joining TELUS, Amanda Zajes worked at Urban Outfitters as the Women's Accessories Team Lead from 2006 to 2008. This role marked her leadership capabilities in a retail environment. Her career journey further includes her position as Bottom Slide Patroller at West Edmonton Mall Attractions Inc from 2004 to 2005. Amanda’s transition from retail to a corporate setting at TELUS highlights her versatile skill set and ability to adapt to different industries.
Educational Background
Amanda Zajes attended Strathcona Composite High School from 2004 to 2007, where she completed her high school education and earned her High School Diploma. Her early education laid a foundation for her subsequent professional achievements in various roles at TELUS and beyond.
TELUS Customer and Network Support Experience
Amanda Zajes's career progression at TELUS includes crucial roles in both customer and network support. She began as a Customer Help Representative (2008-2011) and progressed to a Network Support Analyst (2011-2014). Her experience in these roles underpins her comprehensive understanding of customer service and technical support, which have been instrumental in her later positions within the company.