Amandeep Kaur
About Amandeep Kaur
Amandeep Kaur is a Senior Product Care Specialist at TELUS in Mississauga, Ontario, with extensive experience in quality control, customer service, and smart device refurbishment.
Current Role at TELUS
Amandeep Kaur currently works as a Senior Product Care Specialist at TELUS in Mississauga, Ontario, Canada. This role involves on-site responsibilities. As a Senior Product Care Specialist, she leverages her extensive knowledge in diagnosing and refurbishing smart devices. Her expertise in maintaining high-quality standards and ensuring alignment with company protocols plays a critical role in her current position.
Previous Position as Quality Control Team Lead
From 2022 to 2023, Amandeep Kaur served as the Quality Control Team Lead at Mobile Klinik in Mississauga, Ontario. In this role, she focused on preparing and maintaining quality standards for final products. She also prepared proposals for quality standards and reported deviations. Her role required frequent communication with other departments to ensure alignment with established quality measures.
Education in Global Business Management
Amandeep Kaur pursued her studies at Humber College, earning a certificate in International Business and Global Business Management from 2019 to 2021. This education provided her with a comprehensive understanding of global business practices and management strategies, which she applies in her professional roles.
Master's Degree in Business/Commerce
Amandeep Kaur holds a Master's degree in Business/Commerce from Guru Nanak Dev University in Punjab, Amritsar, completed between 2016 and 2018. This academic background has equipped her with a solid foundation in business and commerce principles, helping her excel in various roles across different sectors.
Experience in Customer Service and Warehouse Operations
Earlier in her career, Amandeep Kaur worked in several customer service and operational roles. She served as a Customer Service Representative at Tim Hortons from 2020 to 2022 and worked as a Warehouse Associate at Powerhouse Retail Services Inc. for four months in 2019. These roles helped her develop skills in customer interaction, conflict resolution, and operational efficiency.