Amel Charai
About Amel Charai
Amel Charai is a Bilingual Quality Assurance Analyst at TELUS in Toronto, Canada, with a diverse background in teaching, consulting, and business analysis.
Company
Amel Charai is currently employed at TELUS as a Bilingual Quality Assurance Analyst. Based in the Toronto, Canada Area, their role involves a range of QA responsibilities including UAT for multiple web applications and ensuring the overall quality and functionality of systems prior to launch.
Title
Bilingual Quality Assurance Analyst
Education and Expertise
Amel Charai has attained multiple educational qualifications, starting with a Master’s degree in Financial Market Engineering from CY Tech, completed over three years from 2001 to 2004. Following that, they earned a Master’s degree in Financial Management from Grenoble Ecole de Management in a year-long program from 2004 to 2005. Further, Amel has pursued various certifications including Workplace Communication for IT Professionals from Ryerson University, Awareness Training for Educators from Seneca College, and Information Technology Connections from Acces Employment—all obtained in 2012.
Background
Amel Charai possesses diverse professional experience spanning over various roles and sectors. Previously, Amel worked as a Consultant for ALVA Conseil and TeamTrade, a Business Analyst for Natixis Securities, and a Helpdesk Analyst for GL Trade (now Sungard), all in the Paris Area, France. Additionally, Amel has been employed as a French Teacher at Seneca College of Applied Arts and Technology and as a Business Analyst at RCI Banque.
Achievements
Amel Charai has successfully managed the testing effort for the Site Redesign project for Telus.com, ensuring its quality and functionality. They have developed and maintained a Podio Application to enhance QA team coordination and set up the defect tracker tool Redmine. Additionally, Amel has created and managed processes for maintaining the Get Help section and performed UAT for multiple web applications including TelusMobility.com, Koodo.com, and PCmobile.ca.