Amier Bayato
About Amier Bayato
Amier Bayato is a Senior Technology Architect and Delivery Manager at TELUS in Ontario, Canada, with 25 years of experience in Information Technology and a specialty in Call Centre Technology.
Current Position at TELUS
Amier Bayato serves as a Senior Technology Architect and Delivery Manager at TELUS in Ontario, Canada. He holds this role currently and is responsible for leading delivery and architectural initiatives within the company.
Previous Roles at TELUS
Amier Bayato has an extensive career history at TELUS spanning multiple roles over several years. From 2014 to 2021, he worked as a Senior Technology Architect in Burnaby, British Columbia. Prior to that, he served as a Senior Systems Analyst from 2010 to 2014 and as a Senior Technology Specialist from 2006 to 2010. His career at TELUS began as a Call Centre Manager at TELUS Enterprise Solutions, a position he held from 2000 to 2006.
Experience in Telecommunications Engineering
Amier Bayato studied Telecommunications Engineering at the University of Santo Tomas, achieving a Bachelor's degree in Engineering (BS ECE) between 1990 and 1995. This foundational education in engineering has supported his extensive 25-year career in Information Technology.
Technical Expertise
Amier Bayato boasts extensive expertise in several key areas of technology, including Genesys, Enghouse CCE, NICE, and Google Cloud Platform (GCP) Architecture. He specializes in Call Centre Technology, applying his knowledge to improve and streamline operations and solutions in this field.
Additional Experience
Before joining TELUS, Amier Bayato worked as an Application Development Manager at Equicom Systems Management in Manila, Philippines from 1997 to 2000. Following this, he served as a Firmware Engineer at Tsukiden Software Philippines Inc from 1995 to 1997 in Manila.