Amit Bakshi
About Amit Bakshi
Amit Bakshi is a Client Account Manager - Smart Home at TELUS in Calgary, Alberta, with over 9 years of experience in various roles at the company.
Current Role at TELUS
Amit Bakshi currently holds the position of Client Account Manager - Smart Home at TELUS in Calgary, Alberta, Canada. In this role, he is responsible for managing client accounts specifically related to smart home technologies. His expertise in client account management within this domain underscores his extensive experience in building and maintaining strong client relationships.
Previous Roles at TELUS
During his tenure at TELUS, Amit Bakshi has held multiple roles. From 2018 to 2020, he served as Client Account Manager - Pure Fibre, where he managed client accounts related to the company's Pure Fibre services. Prior to that, he worked as a Customer Service Representative - Service 2.0 Technician Support from 2016 to 2018, and as a Customer Service Representative from 2014 to 2016. These roles have equipped him with a solid foundation in customer service and technical support.
Experience at The Mobile Shop and The Acquisition Group
Before joining TELUS, Amit Bakshi worked as a Mobile Sales Consultant at The Mobile Shop from 2013 to 2014 in Calgary, Alberta. Additionally, he served as a Senior Marketing Consultant at The Acquisition Group in Victoria, British Columbia, for five months in 2013. These roles further developed his skills in sales and marketing, providing a diverse professional background.
Educational Background
Amit Bakshi studied at the Southern Alberta Institute of Technology (SAIT) where he earned a Bachelor of Business Administration (BBA) in Financial Planning and Services from 2017 to 2020. He also obtained a Business Administration Diploma in Financial Planning and Services from SAIT in 2016 after completing a one-year program. His comprehensive education in financial services and financial advisory is complemented by skills in data analytics and order processing.
Professional Skills
Amit Bakshi possesses over nine years of professional experience at TELUS, with roles ranging from customer service representative to client account manager. He has demonstrated proficiency in Microsoft Office applications and excels in building and maintaining strong client relationships. His in-depth knowledge of smart home technology and financial services makes him a versatile and skilled professional in his field.